Terms and Conditions for Utande E-Commerce Store

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

Welcome to the Dandemutande online store. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. These govern your use of our platform, purchases, and interactions with our products and services.

2. Definitions

• “We”, “Us”, “Our” refers to Dandemutande Investments (Pvt) Ltd.
• “You”, “Customer”, “User” refers to any person accessing or using our website.
• “Store” refers to our WooCommerce-powered e-commerce platform.

3. Account Registration

To place orders, you may be required to create an account. You agree to provide accurate and complete information and to keep your login credentials secure. We reserve the right to suspend or terminate accounts for violations of these terms.

4. Product Information

We strive to ensure product descriptions, pricing, and availability are accurate. However, errors may occur. We reserve the right to correct any errors and update information at any time without prior notice.

5. Pricing and Payment

• All prices are listed in USD or ZWL and include applicable taxes unless stated otherwise.
• Payment methods include EcoCash, Paynow, Visa, Mastercard, and bank transfers.
• Pricing is valid only for in-stock items and may change without notice.

6. Order Processing and Delivery

• Orders are processed upon payment confirmation.
• Delivery timelines vary based on location and product availability.
• We are not liable for delays caused by third-party couriers or unforeseen circumstances.

7. Refunds and Returns

• Refunds are issued only for defective or incorrectly delivered items.
• Requests must be made within 7 days of delivery.
• Returned items must be unused and in original packaging.

8. Intellectual Property

All content on our website—including text, images, logos, and software—is the property of Dandemutande or its licensors and is protected by copyright laws. Unauthorized use is prohibited.

9. User Conduct

You agree not to:

• Use the site for unlawful purposes.
• Upload malicious code or attempt to breach security.
• Misrepresent your identity or impersonate others.

10. Limitation of Liability

Dandemutande shall not be liable for any indirect, incidental, or consequential damages arising from your use of the store or products purchased.

11. Governing Law

These Terms are governed by the laws of Zimbabwe. Any disputes shall be resolved in the courts of Harare.

12. Changes to Terms

We may update these Terms periodically. Continued use of the site after changes implies acceptance of the revised Terms.

13. Contact Information

For questions or concerns, contact:

Dandemutande Investments (Pvt) Ltd
52-54 Samora Machel Avenue, Pegasus House, 9th Floor
Harare, Zimbabwe
📧 support@dandemutande.africa
📞 +263 8612 000 000

14. Acceptance

By placing an order or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.