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Store Privacy Policy

Privacy Policy for Utande WooCommerce Store

Effective Date: [Insert Date]
Last Updated: [Insert Date]

1. Introduction

Dandemutande (“we”, “our”, “us”) operates a WooCommerce-based online store offering hardware, cloud services, and digital solutions to customers in Zimbabwe and beyond. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We collect the following types of personal data:

  • Identity Data: Name, email address, phone number, billing/shipping address.
  • Transaction Data: Purchase history, payment method, order details.
  • Technical Data: IP address, browser type, device information, cookies.
  • Usage Data: Pages visited, time spent, interactions with site features.
  • Marketing Data: Preferences, feedback, and communication history.

3. How We Collect Information

  • Directly from you via account registration, checkout, contact forms.
  • Automatically via cookies, analytics tools, and server logs.
  • From third-party integrations (e.g., Paynow, EcoCash, Visa, Mastercard). [Open House…e Proposal | Word]

4. How We Use Your Information

We use your data to:

  • Process orders and deliver products/services.
  • Manage your account and provide customer support.
  • Improve website functionality and user experience.
  • Send promotional offers (with your consent).
  • Comply with legal obligations and prevent fraud.

5. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent: For marketing communications and non-essential cookies.
  • Contractual Necessity: To fulfill orders and provide services.
  • Legal Obligation: For tax, accounting, and regulatory compliance.
  • Legitimate Interest: To improve services and ensure security.

6. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Stripe, Paynow, EcoCash).
  • Delivery partners and couriers.
  • IT and cloud service providers (e.g., WHMCS, Proxmox). [Invoice Pa…t Reminder | Outlook]
  • Legal and regulatory authorities when required.

We do not sell your personal data.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined above, or as required by law. For example, invoice and transaction data may be retained for up to 7 years for accounting compliance. [Invoice Pa…t Reminder | Outlook]

8. Cookies and Tracking Technologies

We use cookies to:

  • Enable essential site functions.
  • Analyze traffic and usage patterns.
  • Personalize content and ads.

You can manage cookie preferences via your browser settings or our cookie banner.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Correct or delete your data.
  • Object to or restrict processing.
  • Withdraw consent at any time.
  • Lodge a complaint with a data protection authority.

10. Data Security

We implement robust security measures including:

  • SSL encryption.
  • PCI-compliant payment processing.
  • Secure cloud hosting and backups.
  • Access controls and monitoring via our Security Operations Center. [AQUACULTUR…Transcript | Video]

11. International Data Transfers

If you are located outside Zimbabwe, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

14. Contact Us

If you have questions or concerns, contact:

Dandemutande Investments
5th Floor, 52-54 Samora Machel Avenue
Harare, Zimbabwe
📧 [Insert Email]
📞 [Insert Phone Number]